Street cleaning and reporting litter

Report litter on our streets

If you see litter on our streets you can let us know using our report street litter online form. You can report:

  • general waste or litter
  • broken glass
  • oil
  • needles
  • dog waste
  • dead animals

We'll consider the issue and when the next street clean is scheduled when deciding what to do.

If the issue is urgent or dangerous (things like broken glass from windows, spillages near schools, or something causing a health and safety risk) please call 020 8547 5002 straight away so we can respond quickly.

Street Cleaning Standards

The Environmental Protection Act 1990 Part IV brought in a code of practice that sets cleanliness standards for streets and land, depending on location and usage. This has been strengthened by the Clean Neighbourhoods and Environment Act 2005. Specifically the Code of Practice on Litter and Refuse under the Environmental Protection Act 1990 details grades of cleanliness and zones of land use.

There are four street cleaning grades in Kingston as shown below in the below cleanliness grades:

  • Grade A : No litter or refuse in the street
  • Grade B : Predominantly free of litter and refuse apart from some small items

  • Grade C : Widespread distribution of litter and refuse with some minor accumulations

  • Grade D : Heavily littered with significant accumulations