Thames Water are committed to ensuring that odours from the Hogsmill Sewage Treatment Works in Lower Marsh Lane, Surbiton, are kept to a minimum.
Several improvement works to facilitate this have been undertaken in recent years and more are ongoing and planned. We receive regular updates from Thames Water about the progress of these works.
Register an odour incident
You can register an odour incident at the Hogsmill Sewage Treatment Works with us by using the Report an odour online form.
Registering an odour incident with Thames Water
You may also wish to report incidents of odour with Thames Water on 0845 9200 800 or email [email protected] quoting 'Hogsmill Sewage Treatment Works'.