Visitor parking vouchers - business
Please keep checking this web page for up to date information regarding changes to the Parking service in light of the current response to COVID-19
Business visitor vouchers
- Zone R (Riverside)
- Zone S (Surbiton)
- Zone T (Oak Hill)
- Zone V (Villiers)
can purchase online visitor parking vouchers to allow visitors to park on the street during restricted parking hours. You do not need a parking permit to buy them.
To use these vouchers once purchased, you must activate each visitor session through your account. When doing so you can specify the Vehicle Registration Number (VRN), the start date and time. You can also opt in to receive an email confirmation that the session has been activated.
These vouchers can be used anywhere that a resident's parking permit can be used. You can buy them in either hourly, 6 hourly or daily (24 hour) sessions with the minimum single purchase being 10 sessions.
- 1 hour: £1
- 6 hours: £3
- 24 hours: £6
Businesses can only buy up to 200 sessions a year. Refunds are only given to un-used voucher sessions.
Buy vouchers online
You must apply for business visitor permits online through your permit account.
To do this follow the steps to apply for a permit and select the type you require. You will need to upload the necessary evidence and the application will be subject to approval.
Using your sessions once approved
To use a visitor voucher session, follow these simple steps:
- log into your permit account
- go to section 1 ‘apply and manage your permits’ and click on the visitor permit you want to use a session on
- click on ‘Use’
- enter the Vehicle Registration Number
- select the date and time you would like the session to begin
- tick the box if you would like to receive email confirmation of the session
- click ‘ok’ to confirm
- you will then see the used session
- You can find the duration of the sessions in the visitor permit type under ‘permit duration’
- view the number of sessions left to use where it states number of permits
- edit the vehicle on an active session at any point by clicking ‘edit vehicle’
All parking permits and vouchers are now digital, which means you will only be able apply or renew online.
You will be taken to an external site where you will need to create an online account. You will be required to upload proof (documents) which can be scanned.
Detailed requirements for each of the permits can be found on the 'What type of permit do I need' webpage.
We have created an easy to follow guide on how to register and apply for your visitor vouchers online. You can also email us at: [email protected].
If you would like help to activate online visitor vouchers or do not have access to the internet, we are happy to help. Please call 020 8547 1333 (Monday - Friday, 9am to 5pm). If you are expecting visitors after 5pm on weekdays or over the weekend you can activate your vouchers in advance.
For the small number of residents who don’t have an online account for parking services, you can continue to use paper scratchcards for visitors.
For the small number of businesses who do not have access to the internet but are in zone R,S,T or V can still use paper vouchers (which are still valid) for their visitors.
The scratcards are sold as a book of 10 scratch cards and a maximum of 20 books (200 scratch cards) can be used per address/per year.
To purchase a scratchcard book please call 020 8547 1333 (Monday - Friday, 9am-5pm). You will need to provide two proofs of address.