Kingston High Street

Consultation on initial proposals

Go Cycle





A public consultation took place between 19 June to 17 July 2017 on our initial proposals for the Kingston High Street route.

The consultation leaflet was available online and posted to 1,200 businesses and residents in the immediate vicinity of the scheme. Drop-in sessions were also held during the consultation period for residents and businesses to speak directly with the Go Cycle team about all elements of the scheme. 289 people took the time to feedback their views. Attendees at a public consultation drop-in session provided a further 33 responses. 

Read the full independent consultant's report

The aim of the consultation was to get feedback and insight to the initial design concepts.

Key findings from the consultation include:

Respondents were asked if they had any comments or suggestions for improvements to the proposals. Feedback has been grouped into key themes.

What you said: 

  • 'General positive comments' relating to the proposals was the theme with the highest response, mentioned by 41 respondents. 
  • 27 respondents considered the proposals to be a 'logical extension' of the Portsmouth Road scheme.
  • 'Road width concerns' were mentioned by 31 respondents who were concerned congestion will worsen due to narrower available lane widths and the proposed removal of the right turn filter to East Lane. Others questioned how pedestrians, cyclists, vehicles and deliveries would all be able to use this space without major congestion issues. 
  • Feedback was also received about the 'safety of the bus stops' and how they work with pedestrians and cyclists, with 24 respondents suggesting there needs to be 'clear and simple signage'.
  • Concern about the operation of the loading bays
  • Concern about 'shared use' and the impact on disabled and vulnerable pedestrians.
  • Other respondents wanted the scheme to be extended further to join up with the Ancient Market.

What we are doing about it: 

  • The proposed traffic lane widths are at least as wide as the existing width on Portsmouth Road (6 metres) which is within the national standards and good practice for widths of roads of this nature. Traffic impacts will be assessed with traffic models which need to be approved by TfL prior to implementation. Road safety audits will be carried out to identify any further safety concerns that need to be addressed.
  • The proposed layout removes the short, northbound right turn lane into East Lane (for the Rose car park) and allows right turns from the general traffic lane. This layout has been tested in the traffic model and there are minimal impacts on traffic congestion.
  • A study has been undertaken for similar bus stop arrangements on Portsmouth Road to review how the various users interact with one another. The designers will take on board the lessons learnt from the study and will incorporate features which were also implemented on Portsmouth Road.
  • There are only very short sections of shared use areas in this scheme, the main one being at the bus stop on the west side. A clear and simple layout was developed for the signs and markings at the bus stops adjacent to the cycle track on Portsmouth Road and the operation of these stops has been carefully monitored. A similar approach will be adopted at the bus stop on High Street.
  • Pedestrians and cyclists will be accommodated throughout the scheme. At some locations there are space constraints where it is not possible to create a separate cycle lane and footpath. The concept of shared use areas was reviewed by a Council Task and Finish Group in late 2016. The group included Councillors supported by officers, consultants,Kingston Centre Independent Living, TfL, Centre for Accessible Environments and the Kingston Cycling Campaign. The Task and Finish Group agreed on a number of design and enforcement measures relevant to all shared use areas in Go Cycle schemes, and these were subsequently approved at the Residents Committee in February 2017. Find out more about our approach to shared use.
  • The two new loading bays, one on either side of High Street, will complement the existing bay in East Lane. Surveys have shown that these three bays are sufficient to accommodate the current demand for loading and servicing. The loading bay on the west side will be in operation during off-peak hours only, where there are lower traffic and cycle flows.
  • Extending the High Street scheme further is not currently in the existing scope. Traffic flows in the section of High Street north of Kingston Hall Road are much lower and cyclists do not necessarily need to be segregated.

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