Garden waste collection service

Update

Residents are temporarily unable to renew existing garden waste subscriptions online.

New subscribers 

Residents who do not already have a garden waste subscription and wish to subscribe can call us on 020 8547 5002 Monday to Friday from 9am-5pm.

Exsisting subscribers 

If you have an existing subscription your service will continue as normal and your garden waste will continue to be collected. 

Please check back later to complete your subscription renewal online. Alternatively, you can email us at [email protected] to receive an email notification when the online subscription renewal service is available.

Container Requests

Please note that there are currently delays for container deliveries. Any outstanding containers will be delivered by the end of the month. We apologies for any inconvenienc

2021/22 Garden waste subscription

The collections guide provides an overview of what can and cannot be recycled in your garden waste containers. 

Subscribe for wheelie bins

For the wheelie bin subscription we offer

  • A 12 month subscription from April to March for £80 per bin. If this is a new subscription then a £15 charge will also be applied

You can have up to 5 wheelie bins for your garden waste but you need 1 subscription per bin. The bins are dark grey with a green lid and each bin holds 240 litres of waste.

Once you have subscribed, we will deliver your wheelie bin(s) within 10 working days, and you will be able to check your collection day online.

Subscribe for sacks

If you have a small amount of garden waste to put out, or you do not have enough space for another wheelie bin, you may benefit from our biodegradable garden bags scheme.

We offer:

  • A roll of 10, 60 litre garden waste bags which can only be purchased between April and December, and must be used up by March - £41 per roll

You can buy a roll of garden bags from us and then use them as and when you need them. Just place your garden bags out with your normal fortnightly bin collection. Once you have subscribed, you will be able to check your collection day online. We aim to deliver your garden waste bags within 10 working days.

The bags are biodegradable and start to break down when used and left outside. Try not to fill bags too far in advance of your collection, and store the bags in a dry place away from direct sunlight.

Please note you cannot purchase garden waste sacks during the garden waste resubscription period. This is because you may not be able to use all your sacks during this year's subscription and you cannot roll over your sacks until next year.

If you would like to purchase a subscription for garden waste sacks, please resubmit your request after 1 May.

Last Modified: 13/04/2021 16:31:48

Environment and waste

Contact us about environment and waste issues.

Address: Guildhall 2
High Street
Kingston upon Thames
KT1 1EU

Telephone: 020 8547 5002