Report a missed bin collection

Flats recycling collections are a day behind due to driver shortages. The following postcodes will have their recycling collected tomorrow; All outstanding collections will be completed by Saturday 28  May. 

  • KT1 1
  • KT1 3
  • KT2 5
  • KT5 8
  • KT5 9
  • KT6 4
  • KT6 5
  • KT6 6

 Missed bin, box or sack collection:

  • You must report a missed collection to us within two working days of your scheduled collection day
  • The crew will return within two working days once reported.

You must leave the bin by the boundary to allow the crew to re-attempt collection.

Report a missed bin collection

We will re-attempt collection if the crew noted:

  • Access was blocked due to vehicles

You must leave the bin by the boundary to allow the crew to re-attempt collection.

We will not return if the crew noted:

  • You did not put out your bin, box or bags before 6:30am on your scheduled collection day
  • Your bin, box or bags was too heavy or contained incorrect materials (contaminated)
  • You have excess waste
  • Access to the communal container was not possible

Reuse and Recycling Centre:

You can also dispose of your waste at the Recycling Centre.

Last Modified: 24/05/2022 15:25:25

Environment and waste

Contact us about environment and waste issues.

Address: Guildhall 2
High Street
Kingston upon Thames
KT1 1EU

Telephone: 020 8547 5002