Request new wheelie bins
If you live in a house or flats converted from a house
You can use the online form below to order additional or replacement recycling bins if any of your bins are damaged or missing. However, there is a separate online form if you want to order a green recycling wheelie bin, instead of the green boxes.
For non-recyclable rubbish, we operate a one bin per property policy. Therefore, you can only use the online form below to order replacements for damaged bins, or to submit a request for a smaller or larger wheelie bin for your rubbish. If your wheelie bin is too small and you are struggling to fit everything into your bin, please make sure that you are recycling all that you can before submitting this request. A council officer will be in touch following a request to increase your non-recyclable rubbish bin.
If you live in purpose built flats
You can only order an indoor food caddy using the booking form below. For other recycling bin requests, please contact us.
For all new and replacement non-recyclable bins, please contact your managing agents, property managers, or residents' association.
Request new sacks
For residents using the sack service, please contact us to request additional sacks.
Should you require additional wheelie bins but feel your property is unsuitable for them, please review the ‘houses not suitable for wheelie bins’ section, on the collections from your house page, before contacting us about the sacks service.
Please note, the council does not provide free compostable bags for food waste containers. You can buy compostable bags from any library within the borough.