Potholes, roads, pavements and pathways

We are the highway authority for the borough. We maintain the borough’s public roads, pavements and pathways (highways). We deal with repairs and any obstacles that cause a hazard for vehicles or pedestrians. To save money and limit disruption, we use the same contractor as Transport for London uses in the borough for the upkeep of major roads. 

Potholes, roads and pavements
  • Use our online form to tell us about a pothole or other problem with the road or pavement 
  • You can log in and tell us or you can continue without logging in to save time. If you do log in you'll be able to track the progress of your request and receive an email when the issue has been resolved.
Urgent problems
  • Use our emergency out of hours number to tell us about dangerous situations eg major obstacles in the road