How to contact Highways and Transport

Find Highways and Transport information, make requests, find how to make applications and report faults.

Information

Traffic updates  

Where streetworks are taking place 

When road resurfacing is taking place 

Information on potholes 

Traffic Management Orders (TMO) 

Highway Map Gallery

Kingston Roads directory

Electric vehicle related information

Applications:

Apply for white bar (H bar) markings  

Apply for a disabled parking bay 

Apply for a dropped kerb 

Apply or extend a skip licence 

Apply or extend a scaffolding licence  

Make a request:

Request an EV (Electric Vehicle) charge point 

Request a highways search

Request repainted road markings 

Make a service request

Report a fault:

Report a street light issue 

Report a blocked drain 

Report a flood 

Report a grit bin issue 

Report unauthorised skips and other abuses of the highway 

Report a road, pavement or private overhanging vegetation defects 

Report an illegally parked vehicle

Report hire bikes

Faulty traffic signals

All traffic signals in London are installed and maintained by Transport for London (TfL) and if any signals are not working properly then they can be reported online on the TfL website.

Enforcement of Speed Limits

The enforcement of speed limits falls under the responsibility of the police. Any concerns regarding vehicles driving dangerously or in excess of the posted speed limit should be reported to the Metropolitan Police. Contact your Local Safer Transport team.

Road safety cameras

The London Safety Camera Partnership together with the Metropolitan Police are responsible for making decisions on the deployment of safety cameras. For a location to be considered, there must have been a specific number, type and severity of accident, within a distance of one kilometre, over the most recent three-year period, together with 20% of vehicles travelling above the speed limit. It must also be deemed that no other measures are suitable at the site. 

TfL provides further information on road safety cameras.

Transport for London (TfL) are also working in partnership with the Met Police to set up a Community Roadwatch Scheme – a road safety initiative which aims to reduce speeding in residential areas. Nominate your street.

Cycling Enforcement on pavements

Although signage is displayed to deter cycling, it is not enforceable by the Council because cycling enforcement falls under the responsibility of the Police. Report cycling on pavements.

If you need to speak to someone urgently, call us on 020 8547 5000.