Council Tax energy rebate

Council Tax energy rebate

On 3 February 2022 the Chancellor announced that most households in properties in Council Tax bands A to D will receive a one-off Council Tax energy rebate payment of £150 to support with rising energy costs.

Households in England (whose primary residence is valued in Council Tax bands A to D) will receive a one-off 'Council Tax energy rebate' payment of £150. This won’t have to be repaid.

This means that:

  • You must be liable for the council tax at the property on the 1 April 2022 to be eligible for the rebate. If you receive 100% council tax reduction you are still entitled to the rebate and can set up a direct debit to get it paid directly to you.
  • Be in council tax band A - D (or band E if a disabled band reduction applies).
  • The property must be someone main residence.
  • Some properties which are exempt from council tax will receive the rebate – Class N (Homes occupied by students), S (persons under 18), U (severely mentally impaired) or W (annexes occupied by dependant relative).

A property that has no permanent resident and is someone’s second home will not be eligible.

An unoccupied property (for the purposes of calculating council tax) will not be eligible, 

Non-resident owners will not receive payments, this includes Houses in Multiple Occupation.

Payments will not be made to any third parties without the consent of the responsible council tax payer. Any payments subsequently found to have been paid in error will be required to be paid back.

Anyone who provides false information or makes false representation in order to benefit from the Council Tax Rebate payment or discretionary scheme may be guilty of fraud under the Fraud Act 2006.

For the purpose of the Council Tax Rebate, a household is a person or group of persons occupying a single dwelling, as defined in section 3 of the Local Government Finance Act 1992.

There will only be one payment per household. The rebate is being provided to support all residents of the household.

You can check which band your home is in via GOV.UK:

Claiming the £150 energy bills rebate

The application process closed on 31 August 2022. Outstanding completed claims will be processed by 30 September 2022, if we are unable to verify the bank account details you have provided, your £150 will allocated to your Council Tax account by 30 September 2022.
From 1 September 2022 any eligible customers who have not claimed their payment will have the £150 payment allocated to their council tax account and a new bill issued to them.

Please note that this rebate is being provided on the assumption that the property was your main residence and you were the liable council tax payer on 1 April 2022.

If that is not the case, the rebate may be liable for recovery. If you are not entitled to the rebate or have any queries please contact us using the changes of circumstances form

The most recent information can be found on the Governments website.
Our discretionary scheme is still open.

Energy Rebate Discretionary fund

A limited amount of funding is also available to support people on low incomes in bands E-H. A payment of £150 will be made to these households from June onwards on a phased basis.

Who is eligible to begin with:

  • Households in receipt of Council Tax Reduction as at 1 April 2022 and in bands E to H.
  • Households with new Council Tax Support claims for the period 1 April 2022 to 30 June 2022 who have not previously received the rebate, bands A to H. 

Following the first phase of the discretionary scheme for customers in receipt of Council Tax Reduction as above, we have now started the second phase which is for:

  • Band E to H Class N accounts (excluding HMOs and where the Liable Party is an organisation)
  • Band E properties in receipt of sole occupancy discount.

You will now be able to claim the grant by completing an online application form.  You can only complete the form if you have received a letter or an email from us. Please note, this will be done through a secure online application form.

Information you need to claim the rebate:

  • Council Tax account reference number as shown on your Council Tax Bill
  • Your date of birth
  • Your bank sort code and account number
  • Unique Reference Number, this will be provided to you via an email or letter.

Once you have applied your data will be accessed by the Council to approve your application.

We are aiming to make the payment to qualifying households within 4 weeks of providing your bank details. This includes time to verify your bank details for counter fraud purposes.

Once these households have been paid this webpage will be updated with further information about the discretionary scheme, please check back here before contacting us.

Bogus callers – Fraud Awareness

We have been alerted that some residents have received phone calls from ‘the council’ asking for their bank details so the council could pay their £150 rebate direct to their account. 

Do not provide your bank details to anyone calling you claiming to be from the Council’s Council Tax office and asking for your bank details. We will not be calling you to ask for these details.

If you are in any doubt please access and check your Council Tax account online.

If you have been a victim please contact us and the Police straight away, and report it to Action Fraud. General advice for staying safe online is available on the Get Safe Online website.

Last Modified: 16/09/2022 10:10:57