Set up or change a Direct Debit
When you pay by Direct Debit your Council Tax bill is split into monthly payments. To make a payment or set up a Direct Debit or standing order, you will need your Council Tax account number. Find it at the top of your latest bill.
You can choose to pay:
- monthly from the 1 or 15 April
- twice a year on the 1 and 15 April and 1 and 15 September
- yearly on the 1 April
Pay by card online
Pay by phone
Pay using our 24 hour automated payment line by calling 0345 359 1111.
Online mobile and telephone banking
Use your Council Tax number as your reference. If you pay by BACS, email the remittance advice to cashiers@kingston.gov.uk.
Name of organisation: The Royal Borough of Kingston upon Thames
Bank and branch name: Lloyds Bank
Sort code: 30-80-12
Account number: 14717168
Pay in person
Take your bill and pay at a:
- Post Office - pay by cash, debit card or cheque
- Payzone - pay by cash or debit card
How we process refunds on overpaid Council Tax
If your latest Council Tax notice shows you have overpaid and there is a credit on your account then the refund process will depend on how you paid your Council Tax.
Direct Debit payments
We will refund the credit to the bank account your direct debit was collected from. You do not need to do anything.
Debit or credit card payments
If the card payment was made within the last 18 months we will refund directly back to the card used to make that payment. You do not need to do anything.
Any other method of payment
We will send you a letter asking for bank details to use for the refund. Everyone listed on the Council Tax bill must sign the form before it is returned to us.
Further information
If there are any changes to your account, including Council Tax Reduction, you may not be entitled to a refund.
If you owe Council Tax either at your current property or another property in our borough, we will consider using this overpayment to settle this amount and only refund the difference.