Tell us what you think of the website
Your feedback helps us give residents a positive online experience.
To comment on council services, please contact us.
Why we've built a new website
We've redesigned the Council website so it's easier for everyone to use and find what they need.
It will also be easier and more cost-effective for us to maintain.
What's different
You'll notice the website has a fresh new look and feel. It also includes some extra features to help you find what you need, such has:
- 'quick links' at the top of each service section
- improved search
- descriptions on menu items
- links to related services on menu pages
- links to partner services such as Connected Kingston
We've organised some sections a bit differently, but the information is the same as on the old website.
No change to services
It's only the website itself that has changed. Council services and the way you access them are the same.
Join our user research panel
If you'd like to take part in interviews and surveys to help us improve Council services, you can join our user research panel.