Request waste containers
Delays to deliveries
Please note that there are currently delays for container deliveries. Any outstanding containers will be delivered by the end of the month. We apologies for any inconvenience.
Household waste
We provide these waste containers for all properties:
- General waste (black bin)
- Paper and card (black bin with blue lid)
- Dry mixed recycling (green box) Please see the 'request a green wheelie bin for dry mixed recycling' below, if you require a wheelie bin.
- Outdoor food bin (brown bin)
- Indoor food caddie (smaller brown bin)
- Garden waste (black bin with green lid) - chargeable service
New or replacement waste containers
You can request a new or replacement waste container by using the form below. We aim to complete requests within 10 working days, but this can vary depending on stock levels.
The introductions of the new container charge has been paused for the foreseeable future to allow time for some issues to be resolved. NB: those requesting a new garden waste bin as part of a new or additional subscription via the subscription service have been (and will continue to be) charged the £15 admin fee
Residents who live in purpose built flats must contact their managing agent. They are responsible for providing any new or replacement non-recyclable rubbish bins.
Request a green wheelie bin for dry mixed recycling
You can now request a green wheelie bin for dry mixed recycling. The green wheelie bin is intended for residents who use 3 or more green boxes for their dry mixed recycling.
Recycling
You can order as many recycling containers as you need.
Non-recyclable waste
We operate a 1 bin per property policy for houses or flats converted from a house.
You can:
- Order a replacement for any damaged bins
- Submit a request for a larger or smaller wheelie bins
Once we receive your request, a council officer will contact you to discuss in more detail.
Garden waste service
We can provide a garden waste container to households. This is a chargeable service. Visit the Garden waste collection service page for more information.
Food waste
We do not provide free compostable bags for food waste containers. You can buy compostable bags from supermarkets or any of the libraries within the borough.
Sack collection service
You can request extra sacks by contacting the Waste and Recycling team.
We can offer sack collections if you need more wheelie bins but your property is unsuitable for them. Visit the 'Houses not suitable for wheelie bins' section for more information.