Request waste containers
Delays to deliveries
Please note that there are currently delays for container deliveries.
The delivery teams are working hard to get through the outstanding requests and are making extra delivery rounds on Saturdays.
If you do not have any recycling bins, please flat pack your cardboard neatly and place paper in clear sacks, cardboard boxes or your own plastic boxes on your collection day. Items for the green dry mixed recycling box/bin can also be placed out in the same way until you receive your bin.
You can also book a visit the Villiers Road Household Reuse and Recycle Centre to dispose of your rubbish and recycling in the meantime.
Delivery lead time for green dry mixed recycling bins is longer than expected due to the large volume of requests received. Please continue to use your green boxes until you receive your green bin.
We provide these waste containers for all properties:
- General waste (black bin)
- Paper and card (black bin with blue lid)
- Dry mixed recycling (green box) Please see the 'request a green wheelie bin for dry mixed recycling' below, if you require a wheelie bin.
- Outdoor food bin (brown bin)
- Indoor food caddie (smaller brown bin)
- Garden waste (black bin with green lid) - chargeable service
New or replacement waste containers
You can request a new or replacement waste container by using the form below. We aim to complete requests within 20 working days, but this can vary depending on stock levels.
Residents who live in purpose built flats must contact their managing agent. They are responsible for providing any new or replacement non-recyclable rubbish bins.
Request a green wheelie bin for dry mixed recycling
You can now request a green wheelie bin for dry mixed recycling. The green wheelie bin is intended for residents who use 3 or more green boxes for their dry mixed recycling.
You can order as many recycling containers as you need.
We operate a 1 bin per property policy for houses or flats converted from a house.
- Order a replacement for any damaged bins
- Submit a request for a larger or smaller wheelie bins
Once we receive your request, a council officer will contact you to discuss in more detail.
Garden waste service
We can provide a garden waste container to households. This is a chargeable service. Visit the Garden waste collection service page for more information.
We do not provide free compostable bags for food waste containers. You can buy compostable bags from supermarkets or any of the libraries within the borough.
Sack collection service
You can request extra sacks by contacting the Waste and Recycling team.
We can offer sack collections if you need more wheelie bins but your property is unsuitable for them. Visit the 'Houses not suitable for wheelie bins' section for more information.
Environment and waste
Contact us about environment and waste issues.Address: