Request waste containers

Household waste

We provide these waste containers for all properties: 

• General waste (black bin)
• Paper and card (black bin with blue lid)
• Dry mixed recycling (green box or bin) 
• Outdoor food bin (brown bin)
• Indoor food caddie (smaller brown bin)
• Garden waste (black bin with green lid) - chargeable service

New or replacement waste containers

We aim to complete requests within 20 working days, but this can vary depending on stock levels.

Request waste container form

Communal waste and recycling bins

Waste and recycling collection services in flats may be different from residents in houses. Some flats will have communal /shared bins including the use of: 

• Large refuse bins (euro/1100L bins) 
• Blue lid communal bins for paper and card
• Green lid communal bins for dry mixed recyclables
• Brown food waste bin (240L bin)

Bin orders for flats with communal facilities 

Managing agents / residents' associations are responsible for providing any new or replacement communal recycling and waste bins for residents who live in purpose built flats. 

Communal waste and recycling bins cannot be ordered online; if you would like to order a new or replacement container, please speak with your landlord, managing agent, housing officer or residents’ association. 

Please make a note of the bin type at your property and available space for the purpose of obtaining a quote from the supplier.  Further information on requirements for bin types, sizes and dimensions can be found in Kingston’s Recycling and Waste Technical Planning Guidance document.

We do not provide communal bins; your managing agent/representative is required to purchase them from a private supplier of their choice.  Kingston’s current waste collections partner, Veolia, can provide new and replacement containers - uk.slwpcommunalbins@veolia.com.  Alternatively, search for an alternative supplier online.

New major developments  (10 or more units)

If you are in the process of building a new major development and, having read Kingston’s Recycling and Waste Technical Planning Guidance document, you still have queries with regard to your required bin provision, please contact the Council’s Customer Contact Centre.

You can order as many recycling containers as you need. 

• Paper and card (black bin with blue lid)
• Dry mixed recycling (green box or bin)
• Outdoor food bin (brown bin)
• Indoor food caddie (smaller brown bin)

Non-recyclable waste

We operate a 1 bin per property policy for houses or flats converted from a house.

You can:

• Order a replacement for any damaged bins
• Submit a request for a larger or smaller wheelie bins

Once we receive your request, a council officer will contact you to discuss in more detail. 

Garden waste service

We can provide a garden waste container to households. This is a chargeable service. Visit the Garden waste collection service page for more information.

Food waste

We do not provide free compostable bags for food waste containers. You can buy compostable bags from supermarkets or any of the libraries within the borough.

Sack collection service

You can request extra sacks by contacting the Waste and Recycling team.

We can offer sack collections if you need more wheelie bins but your property is unsuitable for them. Visit the 'Houses not suitable for wheelie bins' section for more information.