Parking permits

Who can apply

All parking permits are now digital, which means you will only be able to renew or apply for a permit online. Paper permits will no longer be issued. 

Register or apply for a permit online

We have created an easy to follow guide on how to register and apply for your permit online. If you need any further help, please feel free to contact us on the number below.

If you have any queries, please contact us between 9am and 5pm Monday to Friday on 020 8547 1333 or email rbkpermits@nslservices.co.uk and we will be happy to help.


If you live in a street or run a business within one of the borough's controlled parking zones (CPZs) or permit parking areas (PPAs) you may be entitled to buy a parking permit. This lets you park on the street during hours when you normally can't. You must keep and use a vehicle to apply for a permit.

You can check if your street is in a controlled parking zone by searching our online directory.

There are six streets in the borough that are in a 'permit parking area' shown below: 

  • Beresford Road, New Malden
  • Dunbar Road (Nos 1 to 19), New Malden
  • Brook Road (Nos 2 to 28 and Nos 9 to 21), Surbiton
  • Albert Road, New Malden
  • George Road, New Malden
  • Queens Road, New Malden

Please note resident or business owners occupying numbers 74 to 124 and 89 to 115A of Burlington Road may also be entitled to a permit to park within the PPA that covers Albert Road, George Road and Queens Road New Malden.

Only permit holders can park in these streets.  Unlike a controlled parking zone, there are no road markings for parking bays in a permit parking area.

All permits and visitor vouchers must be valid and clearly displayed in the front windscreen so details can be read easily from the outside. Penalty notices may be issued if not.