Find local support groups, useful services and community events and activities on our Connected Kingston website.
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Welcome to your brand new Council website for the Royal Borough of Kingston upon Thames.
Quick links
Find shortcuts to popular tasks like paying for council services, reporting issues to us and requesting services, plus find links to get urgent help.
I need text Pay
Pay for council services
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Pay your Council Tax online, set up a direct debit or find out how to pay by phone, post or in person.
Find out how to pay your business rates, including online, by direct debit, by phone or by bank transfer.
Make an online payment to us for services like housing and garage rent, home and residential care charges, leasehold charges and more.
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Pay your council housing or temporary accommodation rent and get information about when rent is due.
Pay your service charge, find out what your service charge covers and how it is calculated.
Pay to have your garden waste collected every 2 weeks, including grass, hedge cuttings and weeds.
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Pay a fine if you've received a penalty charge notice (PCN) for a parking violation.
Pay Planning or Building Control charges online.
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Tell us about a public issue
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If your bin was not collected, you can report a missed collection to us within 2 working days of the collection day.
Reported fly-tipping on a public road, green space or other council-owned land such as housing estates.
Report a pothole, damaged pavement, broken manhole covers and overgrown shrubs.
I need menu Report 2
Request a street clean, report a full litter bin, graffiti, dead animals and other street cleaning issues.
Report a vehicle that is untaxed and abandoned and find out the criteria for when we consider a vehicle to be abandoned.
Report a problem with a council-owned tree, like overhanging branches, broken branches, root damage or a tree that is blocking public access.
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Find out what we consider to be a noise nuisance, report a noise nuisance and find out what happens after you have complained.
After heavy rainfall, drains can become overwhelmed and drain slowly. Please wait for a few hours after the rain has stopped before reporting this to us.
Report antisocial behaviour, like verbal abuse, drug and alcohol related nuisances, vandalism or graffiti.
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Request a service
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Arrange to have large household items like a sofa or a washing machine collected from your home.
Order copies of a birth, death, marriage or civil partnership certificate, and find out how to apply to make changes to an existing certificate.
Find out what you can bring to the Household Reuse and Recycling Centre, also known as the tip, and book a visit.
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Report a repair, find our emergency repair contact details, get information on what we will repair and find out which repairs you are responsible for.
Get replacements for your black, blue and brown bins, green recycling boxes and food waste box.
Before you apply for planning permission, you can choose to pay for pre-application advice to help reduce the risk of submitting an invalid application.
I need text Apply
Apply for a service
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Buy or renew a permit for a resident, business, contractor, carer, charity or service provider.
Find jobs at Kingston Council, search for jobs in local schools, early years and childcare or apply for an apprenticeship.
Apply to lower the kerb at the edge of the road to provide access to your property.
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A Blue Badge allows people with disabilities or health conditions to park closer to their destination, either as a driver or passenger. Apply on the GOV.UK website.
Apply for a Council Tax Reduction or Housing Benefit or report a change of circumstances.
Check if you need planning permission, find out how to apply and view or comment on a planning application.
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Find out about the process to request a care needs assessment from adult social care.
Find out who is eligible to join the Housing Register and how to apply.
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If you need urgent help
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Find out how to contact us for advice, what information you will need to provide, and how to get urgent help.
Get help from a specialist support service which offers free, confidential support for victims and survivors of domestic abuse and other abuse.
Report safeguarding concerns about a child or young person, including neglect or abuse.
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Find out what to do if you think an adult is being neglected or abused.
If you feel like your or someone else’s life might be in danger then call 999. If you can keep yourself safe, get urgent help from Mind in Kingston.
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