Join a residents' panel or activity

If you would like to join any of these panel or activities just contact us via our form and we will get back to you. Don't forget you can also join Kingston Residents’ Scrutiny Panel (KRiSP) and the Kingston Federation of Residents (FED).

Repairs panel

• open to anyone living in or owning a council property
• discuss any aspect of the repairs service, including day to day repairs and maintenance, planned and cyclical maintenance, communal repairs and maintenance and works to empty properties

Monthly Resident Repairs Group meetings are at the Guildhall in Kingston from 5pm to 6:30pm

• Monday 29 April 2024
• Tuesday 28 May 2024
• Monday 24 June 2024
• Monday 29 July 2024
• Monday 30 September 2024
• Monday 28 October 2024
• Monday 25 November 2024

Home Ownership Group

• open to leaseholders of council properties, whether living in the property or renting it out
• discuss any aspect of the service of specific interest to leaseholders
• also picks up on common concerns expressed on the leasehold online forum
• meets twice a year in the evening

The next Home Ownership Group meetings are at the Guildhall in Kingston from 7pm to 8.30pm

• Wednesday 10 January 2024
• Wednesday 5 June 2024

Sheltered housing panel

• open to anyone living in our sheltered housing
• discuss any aspect of the service of specific interest to sheltered housing
• also picks up on common concerns expressed on the sheltered housing online forum
• transport is provided if you need it

The next Housing for Older People meetings are at the Guildhall in Kingston from 11am to 1pm

• Tuesday 13 February 2024
• Tuesday 14 May 2024
• Tuesday 13 August 2024
• Tuesday 12 November 2024
• Tuesday 11 February 2025

Estate standards monitoring

• for those who live in or own a council property 
• carry out monitoring as often as you wish - when it suits you
• grade your services - go around your estate and look at the quality of services such as cleaning, lighting, grass cutting and gardening
• using a standard based on pictures, you grade those services, offer your comments and send it back to us
• tells us which services are working and which need improving and it may also suggest the need for further investment

Estate inspections

• for those who live in or own a council property on the estate being inspected
• inspections take place quarterly and in the daytime - search estate walkabout map.
• accompany your estate manager as they go around the estate, noting any outstanding problems
• means we will hear about issues we may not see at the time of inspection, such as what happens at night time or weekends and helps us to understand the causes of problems

Block and Estate Champions

To support the council and your neighbourhood, you can become an Estate or Block Champion. You will be invited to:

• take part in estate or block inspections and share local knowledge of issues identified by residents
• report communal repairs so that they can be addressed promptly
• report any issues of concern to the council about your block or estate 
• identify estate improvements through speaking with others where you live
• share information and messages from the council so everyone is aware of what's happening 
• encourage people to take part in local events and discussion about making improvements 
• provide feedback to help us improve our future services
• identify solutions to any problems that exist
• support local fun and exciting tenant and leaseholder events and activities 
• be part of carrying out mystery shopper visits or calls to housing services

How will we support Estate and Block Champions

We provide support through:

• online resources
• resident involvement support
• Housing Liaison Officer support
• training
• networking opportunities and events
• high street vouchers for taking on any of the roles

Being an Estate or Block Champion could involve covering a whole street, estate or block. It is also possible for 2 or more champions to work together to cover an area.