Make a professional referral
For health or care professionals, including GPs and nurses, who want to refer residents to adult social care services in Kingston.
Worried about the safety of an adult
Report abuse or neglect of an adult to our safeguarding team.
If the person is under 18, refer to child safeguarding.
Care assessment referral by a health or care professional
There are two referral options for health and care professionals.
Care Act assessment
This referral can be either for
- adults with care needs
- a joint assessment for adults and their carers when they both have care needs
- occupational therapy referrals
- adults with dementia when there is no other mental health need
If, in your job, you're working with someone who needs to be assessed under the Care Act, you can make a referral for a needs assessment. The form takes around 10 minutes to complete and is sent directly to Kingston's adult social care service.
Care Act assessment mental health referral - Section 117
This route is to refer adults with care needs because of their mental health difficulties, including Section 117 aftercare. If the adult has dementia and no other mental health needs use the general Care Act assessment form.
If in your job you're working with someone with mental health needs, you can make a mental health referral for a needs assessment. This form takes around 10 minutes to complete and goes directly to the adult social care mental health service.
Make a professional mental health referral
Before you refer to adult social care
You can refer to other services without consulting adult social care.
- council housing or supported living for people up to 54
- older and vulnerable persons housing support for people who are 55 or older
- resettlement and support service for people deemed vulnerable and due to their vulnerability are at risk of losing their home who are aged 18 to 54
- mental health services this is a list of organisations that may be able to offer support
- wellbeing centre for drug and alcohol support offers help for people who are experiencing issues with drug and alcohol abuse
Find out more about making an adult social care needs assessment.
Other referrals
To assess a carer's support needs, refer them to Kingston Carers' Network.
For all other referrals, you can use the professional Care Act referral form. This includes:
- reablement after illness or discharge from hospital
- sight and hearing services
- equipment and occupational therapy