Check your bin collection day

Use this service to check when we collect your bins.

Check your bin collection day

You can also use this service to download a PDF calendar of all your bin collection days for the year.

Real christmas tree collection

Real christmas tree collections will start from Monday 8 January 2024. Make sure it is out by 6:30am. 

A garden waste crew will be deployed to collect the trees for a 2 week period, thereafter any trees left out for collection will be collected by the regular refuse collection crews.

Remember to remove all decorations, pots and lights. Put your tree close to the front boundary of your property, visible to collection crews and so it will not block the pavement.

If you live in a flat, put your tree outside the bin store but do not block access to it.

Alternatively you can:

  • take your tree to be composted at the Villiers Road Household Reuse and Recycling Centre
  • leave it next to your rubbish bin on your collection day (it will not be recycled)
  • chop it up to create a winter shelter for animals in your garden or add it to your compost heap

On collection days

Make sure that your bins, boxes or sacks are:

  • out by 6.30am on the correct collection day
  • visible on your property boundary (or as close as possible) without blocking the pavement

Wheelie bins correctly on a house’s front driveway, inside the property boundary of a fence. Two incorrect examples of bins a long way back from the pavement and bins put on the pavement.

Bank holidays

We collect bins as normal on all Bank Holidays except:

  • Christmas Day
  • Boxing Day
  • New Year's Day

If your bin was not collected

Use our form to report a missed bin collection.

Last Modified: 18/01/2024 15:32:21

Environment and waste

Contact us about environment and waste issues.

Address: Guildhall 2
High Street
Kingston upon Thames
KT1 1EU

Telephone: 020 8547 5002