Have your say on essential services

The delivery of information and advice services is being transformed – now is the chance for residents to have their say on how Kingston Council consults the community on the way in which essential services are delivered.

The aim of the consultation, which opens today (Wednesday, 29 June), is to help residents have their say on how the Council is to create a high quality information and advice service. The purpose of the service will be to support residents who may be experiencing issues around debt management, housing and welfare benefits. The commissioned service will go live on 1 April next year, and the successful provider will be agreed by early December. It will complement existing Council services and specialist voluntary and community services such as those that work with older people, refugees, migrants, and people with disabilities. 

Councillor Julie Pickering, Cabinet Member with responsibility for Partnerships at Kingston Council, said: 

“Kingston Council has developed strong partnerships across the borough so essential services can be delivered in an even better way. We are committed to continuing to build on these partnerships to deliver the services our residents need. This is why it’s so important for residents to have their say on this consultation.”


To take part in the consultation, visit