Testing and contact tracing

This page explains how you can get tested for COVID-19 and how NHS contact tracing works to keep us all safe. You can find more information and support on the main COVID-19 page.

Keep Kingston Safe

We all have a vital part to play in keeping Kingston safe by helping to stop the spread of COVID-19 in our borough. The most important thing you can do to keep your family, friends and the whole community safe is to self isolate if you have symptoms and get a test as soon as possible.

The council and its partners is here to support you if you and your family need to self isolate through the Kingston Stronger Together hub. To find out what support and advice is available, call us on 020 8547 5000 or complete our support form at www.bitly.com/KingstonHelp. You can also visit visit connectedkingston.uk for supportt with staying healthy and connected during the pandemic. 

Who can get a COVID-19 test?

Everyone with symptoms of COVID-19  is now eligible to be tested. Symptoms include a high temperature, a new continuous cough or fever or a loss or a change in your sense of smell or taste. 

If you get any of these symptoms, you should book a test as soon as possible and you and your household should follow NHS guidelines on self-isolation. 

How do I book a free test? 

To book a free test visit nhs.uk/coronavirus or call 119. There are local drive through testing centres in Chessington World of Adventures and at Gatwick Airport. There is also a walk-through testing site at Milner Road in Kingston, known as the Bittoms test site. In addition, a Mobile Testing Unit (MTU) will visit Kingston's Cattle Market carpark throughout the next few months. You will see these options in a drop down menu when you book your test.

You must have a confirmed appointment and an email confirmation with a QR code or booking number before you attend.  

Find out more on the COVID-19 Testing Sites FAQs page.

NHS contact tracing 

What if I test positive for COVID-19?

If you test positive for COVID-19, you must self-isolate, that means stay at home, for 10 days from when your symptoms started to stop the spread of the virus. You will be contacted by NHS contact tracers and asked to share where you have been and who you have been in contact with. This will help trace people who may also have the virus to stop it spreading and keep our communities safe.  

What if someone I have been in contact with tests positive for COVID-19? 

If someone you have been in close contact with tests positive for the virus, you will be contacted by NHS contact tracers. You must follow NHS guidelines on self isolation and stay at home for 14 days to help contain the spread of COVID-19 and protect your family and friends. You should book a test straight away if symptoms develop. Even if it comes back negative, you should continue to self isolate for the full 14 days. 

Keep Kingston Safe Test and Trace team

Kingston Council’s local test and trace service will start work in November 2020. They will support NHS Test and Trace in the borough, helping to Keep Kingston Safe by making vital contact with people who have tested positive for coronavirus and providing information to these residents.

Find out more about our local Keep Kingston Safe Test and Trace team.

NHS contact tracing app

The NHS Covid-19 app has been launched by the Government. The app helps prevent the spread of coronavirus by helping to identify people who’ve been in close recent contact with someone who’s tested positive for coronavirus, sending them an alert straight to their mobile phone asking them to self-isolate. To find out more, go to covid19.nhs.uk