Privacy statement

Who your information may be shared with

The council has statutory obligations to collect, process and share personal information without consent, with our partners such as the NHS, housing associations, schools, central government, such as DWP, HMRC, Home Office, Dept. Of Education, Dept. of Health, other councils and law enforcement agencies such as the Police and the Crown prosecution service, for the following purposes:

  • health and wellbeing and public health
  • safeguarding of vulnerable adults and children
  • the prevention and detection of crime
  • the assessment of any tax or duty
  • collection of debt
  • if we are required to do so by any court or law
  • prevention of fraud
  • the national fraud initiative
  • protect you or other individuals from serious harm
  • protect public funds
  • public safety and law enforcement
  • criminal or civil prosecution of offenders
  • national security

To ensure that the council provides you with an efficient and effective service we will sometimes need to share your information between teams within the council. We may also share your information with our partners to deliver national government programmes and initiatives such as the Troubled Families programme, or improving services we deliver, or provide the services you agreed to receive.

We may share with:

  • NHS (GP’s, Hospital, Mental Health, CCG’s etc.)
  • schools
  • voluntary sectors
  • central government
  • other councils
  • housing associations

In most cases this will be done where there is a lawful basis under the conditions set out in data protect laws. We may also share your information with third party service providers working on our behalf for the purposes of completing tasks and providing services to you on our behalf (for example; domiciliary care providers). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure, as required by the Data Protection Act 1998 and General Data Protection Regulation 2016 (GDPR), and not to use it for any other purposes.

We will never use or share your personal information to third parties for marketing purposes without your permission.

We may share some of your information, for example your name and address, internally with other departments in the Council if this:

  • helps you to access services more easily
  • promotes the more efficient and cost effective delivery of services
  • helps recover monies owed to the council

We match Council Tax data with Electoral Registration records

We are required by law to participate in National Fraud Initiative (NFI) data matching exercises. Council Tax information may be provided to the Audit Commission for NFI purposes and will be used for cross-system and cross-authority comparison for fraud prevention and detection.

We will also share our data with companies who undertake data matching exercises for Single Person Discount, this is to identify discrepancies. We share our data through LOCTA - the Local Authority Council Tax data sharing hub, who locate debtors who no longer reside in the council. For some debts, we also use external bailiff collection. We use an external provider to process our online claims and to identify changes in circumstances.