For issues relating to parking and transport, you can use our self-service options to report issues and more.
Report road defects, apply for parking permits and more.
Parking and transport:
- Challenge a penalty charge notice
- Pay a penalty charge notice
- Get parking permits or visitor vouchers
- Report road or pavement defects
These are just a small selection of the tasks you can complete on the website.
Can't find what you're looking for? Get in touch with our environment contact centre (which covers parking and transport) online, by phone, in person or by post.
Unfortunately, we can't help with issues relating to penalty charge notices online - please follow the advice on the back of your ticket or call us.
Our customer contact centre is open 9am to 5pm, Monday to Friday. You can use Twitter to tweet to us during contact centre opening hours.