Report fly tipping

What to expect if approached by a Waste Enforcement Officer

The council’s Fly Tipping Task Force has been working with its contractors, Veolia and Waste Investigations Support and Enforcement (WISE), to crack down on fly tipping across Kingston.

Once a report of fly tipping has been made via the council’s website, the details are passed on to WISE’s Waste Enforcement Officers who then visit the scene, gather evidence and then begin an investigation.

The officers have powers granted to them under the Environmental Protection Act 1990 to issue fixed penalty notices to individuals and businesses who are believed to have fly tipped or littered in the borough.

  • They will introduce themselves and produce an identification card to prove who they are
  • They will record all conversations using their body worn camera for transparency
  • They will explain why they are talking to you
  • They will make you aware of your duty of care when disposing of waste, whether you are an individual or a business owner
  • If you are a business owner they may issue you with a Duty of Care Notice which gives you seven days to prove that you have the necessary waste arrangements in place for your business
  • If you are a resident, or a business owner, and the Officer has evidence that an offence has been committed, they may issue you with a Fixed Penalty Notice (FPN) 
  • The amount of the Fixed Penalty Notice will depend on the severity of offending; either £150 or £400 for fly tipping and £300 if your business doesn't have adequate waste disposal arrangements
  • You will have 28 days to pay this via telephone or online. How to pay the penalty is set out on the Fixed Penalty Notice
  • You will be provided with a reference number should you wish to contact the council or the contractor directly about the matter.  

Waste Inspection Officers will never:

  • Use threatening language or behaviour
  • Ask you to pay a fixed penalty notice immediately or on the spot with cash or card
  • Ask you to provide your bank account details.

The Waste Enforcement Officers are working hard to identify individuals who spoil the enjoyment of the borough for everyone else. 

Last Modified: 07/12/2021 10:38:13