Register a death

Updated 22nd March 2022

IMPORTANT UPDATE: From Friday 25th March 2022 death registrations will no longer be completed by telephone. A qualified informant must attend Kingston Register Office and complete the registration in Person. The Coronavirus Act 2020 easements have now come to an end. 

There is no requirement for relatives to collect the Medical Certificate of Cause of Death from the hospital, care home or GP. 

The Medical Certificate will be sent directly to our office. Once received, we will contact you via email with a link to book your registration appointment online. Please make sure the correct contact details are provided to the hospital or GP Surgery.

The green certificate for burial or cremation will be emailed directly to your chosen Funeral Director once the registration is complete.  

If you need further help or information, please email us at or call us on 0208 547 5000.

Register a death - when and how?

You must register a death with the local registrar for the district where the death occurred within five days (the registrar may agree to delay this). 

The doctor who treated the person during their last illness will usually issue a Medical Certificate of Cause of Death.

If the person died in the Royal Borough of Kingston upon Thames you must register the death with Kingston Register Office where the records will be held.

Please have supporting documentation with you (e.g. passport, driving licence, utility bill, birth and marriage certificates) which will help ensure the information recorded is accurate.

However, if any of these documents are not available, the registrar can still go ahead with the death registration.

If available (but don’t worry if not), also have the person’s:

  • birth certificate
  • marriage or civil partnership certificate

The following people can register a death

  • a relative
  • someone who was with the person when they died
  • someone who lives at the address where the person died
  • someone who is arranging the funeral (but not the undertaker)

Information the registrar will need about the person who has died

  • date of death
  • where the death occurred
  • full name (including any other names they may have been known by)
  • date of birth
  • where they were born
  • occupation
  • address
  • your name and address

Recording of spouses and civil partners

In the case of a married man or widower, the registrar will record the wife’s full name and occupation.
In the case of a married woman or widow, the registrar will record the maiden surname and the husband’s full name and occupation.
In the case of a civil partner or surviving civil partner, the registrar will record the partner’s full name and occupation.

Deaths reported to the coronor

Wait to hear from the Coroner's Officer before you go the registry office. If the death has gone to inquest you will not need to register the death.

Further information regarding coronor services and coronor investigations is available on GOV.UK website

Cost of registering a death

There is no charge to register a death with Kingston Register Office. Death Certificates cost £11 each.

Banks, building societies and insurance companies will require copies of death certificates.

Correcting a death certificate

A correction can only be made when the information on the certificate is wrong (e.g. mistake made in a date of a death). There is a fee for this service.

You should contact the register office for the area where the death was registered to find out if it is a mistake they can correct. Alternatively, you can contact the General Register Office (GRO) on 0300 123 1837 who can also confirm where your application needs to be sent.

Visit the GOV.UK website to find out:

  • what corrections can be made
  • who can apply
  • how to apply
  • how much it costs 
  • how long an application takes

Deaths registered following a coroner's inquest 

The guidance at GOV.UK will not apply if you want to correct a death registration which was originally registered following a Coroner’s Inquest. For advice on how to apply for a correction where there has been an inquest, you should contact the register office in the area where the death occurred.

Last Modified: 22/03/2022 09:18:06

Registration Services

Opening Hours by appointment only: Monday to Friday, 9am - 4pm. Saturday 10am - 1pm

Address: The Old Court House
High Street
Kingston upon Thames

Telephone: 020 8547 5000