Contact us

Normal opening hours 

Our customer contact centre is open 9am to 5pm Monday to Friday

Telephone: 020 8547 5000

Emergency out of hours

To report an emergency issue outside of normal working hours which are Mondays-Fridays, 9am-5pm or to make a report during weekends and bank holidays, please call our emergency number.

Telephone: 020 8547 5800

Location and address

If you have a meeting on the Guildhall Complex or an appointment at the customer contact centre, please visit our reception at:

Guildhall 2
High Street
Kingston upon Thames


Social media 


News and updates

For news and updates from Kingston Council, you can follow @RBKingston.

Customer service issues 

For customer service issues, you can tweet direct to our contact centre @ContactKingston.

Twitter feeds from our teams and services

You can also follow these related Twitter feeds:



You can like our pages on Facebook to receive updates in your news feeds.


News and information for users of Albany Park Canoe and Sailing Centre:

Google+ and YouTube

Add +KingstonCouncil to your circles on Google+ for news and updates.


Videos from Kingston Council will appear on our YouTube channel, which you can subscribe

Browse councillor profile pages: 

Media enquiries

If you are a journalist and have an enquiry, please visit our press office webpage to get in touch with us.

Last Modified: 27/04/2023 16:39:35