Get help to put your bins out (assisted collections)
Apply for assisted collections if you need help putting your bins out.
Help with bins
Tell us if you need help putting your bins out and no one in your household can help.
This could be because of:
- physical needs
- an illness
- a disability
How to apply
Call 020 8547 5002 for further information.
Tell us if you still want assisted collections
We’ve sent a letter to everyone who gets assisted collections to ask if they want them to continue.
Let us know if you still need assisted collections by completing our form by 18 December 2023. You should only fill out this form if you’ve received a letter from us.
If we do not receive a reply we'll assume you no longer need the service.