Certificate in Information, Advice and Guidance Level 2 · 24/04/2024

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Course name
Certificate in Information, Advice and Guidance Level 2
Course code
VOC-IAG2-CA-F/23-3AA
Introduction to the course

Get the skills and knowledge to
work in information, advice and
guidance roles such as careers
advisor, helpdesk advisor, and
customer service advisor.

This Level 2 qualification is designed for
adults looking to work, or already working,
in information, advice or guidance-related
careers.

What will I learn?

On this course, you will learn:

- How to interact with clients

- Effective communication skills

- The importance of confidentiality and
impartiality

- And much more

What are the entry requirements?

You should be aged 19+ and have a good grasp of both written and spoken English to take part in class discussions and for written assignments.

What do I need to bring with me to class?

Pen and paper. You will also need access to a computer or laptop and an internet connection. If you do not have the necessary IT equipment you can still apply for the course as there may be opportunity for equipment loan, depending on personal circumstances

What can I do after my course has finished?

You may be able to progress on to a Level 3 qualification

Price
£523.50
Available concessions
Free for eligible learners
Qualification Title
Certificate in Information, Advice or Guidance
Awarding Body
NCFE
Course start and end dates
24-Apr-2024 to 19-Jul-2024
Time and day
9:30 am to 12:30 pm (Wed)
Course duration
11 weeks / 66 hours total
Site
Guildhall
Site Address

Guildhall, 2 High Street, Kingston Upon Thames, Surrey, KT1 1EU

How do I apply?

Complete the enrolment form using the link on this course outline. A member of KAE staff will then contact you to confirm the intial assessment and take payment if necessary. Your place on the course is not confirmed until this has taken place.

What should I do if I have any questions?

Email: skillsforworkandlife@kingston.gov.uk

or

Call: 07511 045124

Enrolment link