If you don't qualify for help to pay
After your financial assessment, we will write to you with our decision.
If you don’t qualify for help to pay for your care, we will explain why. Read more about paying for your own care (self-funding)
We'll also give you information about what else can be done to meet your needs.
If your savings run out
If you’re paying for care from your savings or renting or selling your home, you may qualify for financial help when your capital drops below £23,250. You can ask us to reassess you to find out what you’re eligible for.
Try to let us know roughly 3 months before your capital gets below £23,250.
When you might need to move care home
When we assess your needs we will help you find a suitable care home that fits your needs and budget. This may mean moving to a different care home if your current one is now too expensive. You can look into ways to pay the difference, like getting help from family or friends using third party top-up payments.
Check if you're entitled to any benefits
After you’ve moved into a care home, you may still be able to get some benefits.
Find out more about care homes and benefits at Turn2Us.org.uk
Appeal our decision
If you disagree with the result of your financial assessment, you can ask us to reconsider our decision. Find out how to appeal a decision about your financial assessment