Kingston Council joins declaration to transform its digital services for residents


Kingston Council along with the UK Ministry for Housing, Communities and Local Government, as well as the Government Digital Service, will be co-publishing the Local Digital Declaration today (4 July)

The declaration announced at this year’s Local Government Association Conference by MP Rishi Sunak, is a cross sector shared mission, enabling the foundations needed for the future generation of local digital public services.

It embodies five principles of internet age local public services. These are:

  • To go further to redesign our services around the needs of the people using them.
  • ‘Fix our plumbing’ to break our dependence on inflexible and expensive technology that doesn’t join up effectively.
  • Design safe, secure and useful ways of sharing information.
  • Demonstrate digital leadership, creating the conditions for genuine organisational transformation to happen.
  • Embed an open culture that values, incentivises and expects digital ways of working from every member of our workforce.

Jon Tolley, Kingston Council’s Portfolio Holder for Community Engagement, said:

"Being part of this declaration is a real commitment from the council to transform our services using new tools and technology to better meet the needs of our residents. We see digital technology and techniques as a key part of achieving this, and are delighted that collective action is being taken across the sector to create the next generation of public services, whilst keeping the cost of delivering those services down."

Kingston Council are already delivering real digital change to benefit its residents and local businesses and has made great strides in working towards the principles of the declaration.The council is currently co-designing a new service with residents, voluntary sector organisations and other public services to promote healthier lifestyles through access to local services and activities which is due to be launched later this year.

You can read the full declaration on the Local Digital website, which gives more detail on the principles and the commitments we’ve made in order to lay the foundations for the public services of the future.