Supporting vulnerable residents through challenging times

Hundreds of Kingston households have been helped by our new Financial Inclusion Unit in its first nine months of operation.

Councillor David Glasspool, Cabinet Member with responsibility for Treasury at Kingston Council, said:

“The team have assisted residents with claims totalling over £121,000 worth of benefits.  This work has included a range of welfare benefits such as tax credits, employment and support allowance and attendance allowance. They have also had great success in assisting residents making housing benefit and welfare benefit backdated applications.

“In the nine months since it was set up, the team has received a total of 232 requests for help and has been able to offer support to approximately 80 per cent of those.

“Kingston, like all local authorities, is having to make tough decisions about how money is spent. One of our clearly stated priorities is to protect young people and the most vulnerable in our community.

“The work of our new Financial Inclusion Unit goes a long way to making sure that some of our most vulnerable residents get the financial support they are entitled to.”