Update on COVID-19 (Coronavirus) from Kingston Council

An update on the COVID-19 (Coronavirus) situation from Kingston Council.

With new guidance from the Government now impacting all of us in our everyday lives, Kingston Council is putting measures in place to make sure we’re supporting residents and keeping critical services running.

A message from Councillor Caroline Kerr, Leader of Kingston Council:

"It was really heartening last night to see so many people in the borough, join their neighbours to salute NHS staff.

And it was great this morning to hear on the BBC, that ambulance crews were touched as they drove through Kingston with all the clapping and cheering that they heard.

On my own street it was quite an emotional moment as people came out of their doors or up to their windows, and were kind of brought together, despite the 2m distance that was required, in these strange days of isolation.

The truth is, we're all trying to do our bit, but the borough commander Sally Benatar told me this morning that she is concerned about people not keeping that 2m distance when they're out exercising.

And there are some places in the borough that are proving very popular, for instance Queen's Parade, the stretch of the towpath along the river, from Surbiton to Kingston.

If you go out to exercise and you find that there are a lot of other people there, please could you do another route and perhaps try to come back on other days at a less popular time.

It's a small thing, but we do have to keep that 2m distance - it's probably the best thing that we can all do to ease the pressure on our NHS colleagues."

Playgrounds and outdoor gyms

We would like to remind everybody that all children’s playgrounds and outdoor gyms are closed. This is in line with the Government's guidance on only going out when absolutely necessary, and keeping a distance of at least two metres from other people when outside.

Distribution of PPE supplies

This morning we have started distributing emergency Personal Protective Equipment (PPE) that will reach more than 100 vulnerable residents, staff and community organisations in the borough. 


Despite the Government’s COVID-19 (Coronavirus) restrictions to prevent non-essential trade, rogues still try to illegally scam residents.

Tradespeople should not be cold calling you offering house maintenance or building work. Neither should bogus callers be suggesting they are from the NHS offering to provide you with a COVID-19 (Coronavirus) ) home test.

Do not share your bank details and PIN numbers with anyone or give cash to someone you do not know and trust.

Any residents concerned about a cold call they have received can contact the Citizens Advice consumer helpline on 0808 223 1133 who will ensure that the relevant local Trading Standards team is informed.

There are also reports of fake texts being circulated claiming to be from the Government. The Government has only sent one text message to the public regarding new rules about staying at home to prevent the spread of COVID-19. Any others claiming to be from the Government are false.

If you receive an unexpected text or email asking for personal or financial details, do not click on the links or attachments, and don’t respond to any messages that ask for your personal or financial details.

More information is available on our website.

Report profiteering

The Competition and Markets Authority (CMA) has now set up an online reporting tool where you can report cases of profiteering. A small number of traders are also increasing the price of essential goods like hand sanitiser antibacterial soap and toilet rolls. If you come across anti-competitive trading practice, please report it.