Keeping you in your home

If you have not yet lost your home, we may be able to help you remain there, for example, by helping you negotiate with a mortgage lender or landlord.

We could also help you find privately rented accommodation through our Tenant Finder scheme which matches people up with suitable homes.

If you need housing advice please contact us on 020 8547 5003 or complete the housing advice form

Extra priority on the Housing Register

If you live with family or friends and may soon be asked to leave - we may be able to increase your priority for housing if you can remain living with them for the moment.

The @home scheme offers you the possibility of being placed in a higher band on the Housing Register. A housing officer will visit you to see whether this scheme is suitable for your situation.

Help before homeless

Our Fresh Start team are here to lend a friendly and non-judgmental ear, helping you get the support you need before a crisis. 

If you would like to access this free service please complete this online form call 07384 215259 or email: [email protected] 

The Fresh Start team offer support for:

  • Finances, debt, money management, benefits
  • Physical health
  • Mental health, emotional wellbeing
  • Employment, education, training, volunteering
  • Substance misuse
  • Criminal justice

They also support people to engage within their community to feel more connected, and support people to access community peer networks, groups and links.

If you have been issued a Section 8 or Section 21 Notice you please see our Housing Advice page