Volunteer to support people affected by domestic abuse

We're looking for volunteers to change lives

Do you have the time and commitment to support people affected by domestic abuse? Why not use your skills to make a difference by volunteering for the Kingston Domestic Violence Hub?

We're an independent charity that has been helping people cope with the effects of crime, by providing free and confidential support and information for over 40 years and we need your help. In exchange for your time and enthusiasm we’ll give you professional training and cover your expenses.

Details of the role:

  • to give confidential listening support and practical help to victims of domestic abuse 
  • typical time commitment is four hours a week, whenever possible
  • flexible and provided at times convenient to you and to the clients
  • may include some evening (up to 7.30pm) and weekend work if it's convenient for all parties

Training and support:

  • all volunteers attend a four day training course (Domestic violence – a risk led approach)
  • all volunteers receive Victim Support data protection, equality, diversity and inclusion training
  • support and management is provided on a one to one basis through Victim Support 


  • the role will involve travelling to a local office for regular supervision sessions with your manager and to visit clients
  • you may be asked to travel to support neighbouring teams’ domestic abuse work
  • every effort will be made to minimise travel, but it's likely you'll need to use public transport or, ideally, your own vehicle, especially in places where public transport services are limited
  • all reasonable out of pocket expenses will be reimbursed, including travel expenses, in line with Victim Support’s Expense Policy
Skills, experience and personal qualities we’re looking for:

  • ability and willingness to attend our four-day training course
  • ability and commitment to attending group meetings, one to one support sessions, refresher training and development sessions
  • ability to explore your own values and beliefs relating to victims of domestic abuse, your motivation for doing this work and the qualities you bring to the role
  • strong emotional support skills and ability to listen empathetically
  • a non-judgemental, impartial and confidential approach to supporting others; able to work effectively within the boundaries of the role 
  • ability to reflect on any difficulties this work may bring up for you personally and the impact of listening to clients’ stories, including exploring difficult and uncomfortable topics
  • ability to carry out effective and timely communication about casework with your manager, including case recording and the transfer of case records
  • a commitment to ensuring victims have equal access to our services and respect for the diversity of Victim Support’s staff, volunteers and clients
  • willing to work within all Victim Support’s values, procedures and policies
  • ability to identify and respond appropriately to factors which would initiate a response in line with Child or Adult Safeguarding policy 
  • basic IT skills and willingness to access Victim Support web pages, internet and emails.

Opportunities and benefits:

  • chance to gain experience in supporting people who have been victims of domestic abuse
  • full induction, one to one support for the role, and opportunities for excellent training and developing new skills, including access to a wide range of elearning opportunities
  • ability to make a positive difference to peoples’ lives
  • chance to learn about the work of Victim Support’s services, criminal justice agencies and local agencies
  • opportunity to meet new people and be part of a supportive team
  • chance to contribute to Victim Support’s valuable work in helping victims of domestic abuse

Learning Opportunities

  • support training so you have a strong understanding of the work and values of the organisation you promote
  • Victim Support data protection, Equality, Diversity and Inclusion training
  • free access to a wide range of e-learning opportunities.


  • this is a volunteering opportunity so there is no salary attached to the role 

Register your interest

Email us your name and telephone number and we'll call you for an informal discussion about the role.