Help in a crisis

A crisis as a result of a disaster or emergency situation

Crisis fund

If you are in crisis as a result of a disaster or emergency situation, we may be able to help you. We have a small fund to help those who are in crisis. We do not make cash payments but help in other ways

To apply to the crisis fund you should read through these pages and then complete the application form. Some people should contact us straight away before completing the application form.

Contact us straight away if...

If you feel you are in a crisis situation and you:
  • are under 18
  • are under 25 and have previously been in care
  • have children
you should contact us on:
  • 020 8547 5004 (during office hours)
  • 020 8770 5000 (outside office hours - which is 5pm-9pm week days, 24 hours at weekends and bank holidays)
If you have:
  • physical disabilities
  • difficulties due to frailty - associated with being an older person
  • difficulties with your health, hearing or sight
  • learning disabilities
  • difficulties with everyday needs like washing, dressing, preparing meals
  • a personal budget, package of care from the local authority
  • been allocated a social worker
  • mental health issues
  • indicated that may have or are likely to suffer harm by someone else or feel unsafe
you should contact us on:
  • 020 8547 5005 (during office hours)
  • 020 8770 5000 (outside office hours - which is 5pm-9pm week days, 24 hours at weekends and bank holidays)

Domestic violence

If you are a victim of domestic violence or abuse you can get help. See our information on domestic violence.