Making a request

How to make a request

If you can’t find what you are looking for on our website, open data page or in previous responses then you can submit a request for information to us either online, by email or by post.

Online form 

Email: [email protected] 

Postal address:

Customer Care Team

Guildhall 2

High Street
Kingston upon Thames



Your request must include:

  • your name
  • your address
  • a description of the information you wish to obtain
  • any preferences for the format for receiving the information

Please note: If your FOI request relates to Childrens Services please contact our Achieving for Children Service.