Collections from flats
The flats service information below is applicable to estates and purpose built blocks of flats only. If you live in a house converted into flats, please visit the collections from your house page.
How it works?
Each block of flats has set collection days for rubbish and recycling. The crew will collect your bins from the agreed bin storage. Should bins need to be relocated on site, please notify us to avoid missed collections.
Please ensure you use the correct bins for your rubbish and recycling. If any recycling bins are contaminated with the wrong items, the crew may refuse collection of your bin until the issue is addressed upon your next collection.
If we miss any of your bins, please let us know by reporting a missed collection within two working days of your collection.
Flats Recycling Bins
We provide recycling facilities that are tailored for purpose-built blocks of flats in the borough. Each block of flats can have three types of recycling bin if there is space. Click on the pictures below to find out what can and cannot be placed in each container.
You can also subscribe to the garden waste service, where you can purchase bins or biodegradable sacks to dispose of any garden waste from the grounds of your block of flats. The garden waste service will have to be registered against a particular flat and any garden waste bins or sacks will need to be presented together with other bins at the bin storage for collection.
We collect rubbish from most flats properties in the borough, though a small number have private collections. Please only place items that are not recyclable in your rubbish bins and wrap rubbish in a black or plastic bag.
If you require more rubbish wheelie bins, please speak to your managing agent, property manager or residents' association.