Recycling and rubbish collections guide

The information below is designed to assist residents with sorting your rubbish and recycling into the correct containers for collection. You can also find further detail in our A to Z of rubbish and recycling. Click on each picture below to find out what can and cannot be placed in each container.

Paper and card recycling                

Food waste recycling             

Dry mixed recycling          

Small electricals and batteries              

Textiles and footwear

Garden waste recycling 

Non-recyclable rubbish

If you live in a house or flats converted from a house, you can order any of the above containers online

If you live in a purpose-built block of flats, you will have to contact us to request recycling containers, unless you require an indoor kitchen caddy, which you can order online. For extra rubbish containers, the managing agent of the block of flats has to contact us to request this. 

Only put listed items for each bin type in the correct recycling and rubbish bins. If bins are contaminated with incorrect items they will not be collected by our crews. 

Paper and card recycling

Your paper and card recycling is collected every two weeks. If you have large cardboard which will not fit in the bin, you can place this on top or by the side of the bin. This type of waste is for blue bins and clear sacks. The items you can recycle;

  • Newspapers and Magazines
  • Envelopes and Junk mail
  • Catalogues
  • Paper and Printed paper
  • Card and cardboard please flatten
  • Greeting cards
  • Kitchen roll and toilet roll tubes (no tissue paper)
  • Egg boxes
  • Shredded paper Small amounts   

Food waste recycling

Your food waste recycling, is collected every week. You should have two containers to recycle food waste; a brown kitchen caddy and a brown outdoor food bin. Food waste should not go into your non-recyclable rubbish bin.

You can use the smaller brown kitchen caddy inside your home to store any food waste, before emptying into your outside food waste bin. Many people prefer to line their caddy with a compostable liner but this is not essential. Compostable liners can be found in most supermarkets or you can purchase some from our libraries. Alternatively you can place food in the caddies loose or wrapped in paper or newspaper. 

To keep your caddy fresh, empty it into your outdoor food waste bin regularly and rinse it out each time. Make sure that your outdoor food waste bin is locked to keep pests out. 

Did you know? - The average family throws away nearly £600 worth of food a year. Visit the Love Food Hate Waste website for information on how to save food and money. A lot of food waste can also be composted in your garden. We provide compost bins at a low rate and advice on how to compost at home through getcomposting.com.

  • Cooked and raw food
  • Mouldy food
  • Meat and Fish including bones
  • Tea bags and coiffe grounds
  • Pet food and Cut flowers 

Dry mixed recycling

Your dry mixed recycling containers or sacks are collected every two weeks. In order to make the most of the space in your container or sack, stack similar items such as yogurt pots and egg boxes and squash plastic bottles. This type of waste is for green bins and blue sacks. Please rinse items before you put them in your container or sack. Items that can and cannot go in your containers are listed below;

  • Plastic bottles including drinks bottles; cosmetics bottles; cleaning product or bleach bottles (please remove any spray or pump attachments if possible)
  • Plastic food trays including yoghert pots please (remove any film lids or coverings)
  • Plastic tubs (ice cream, butter)
  • Glass bottles and Jars
  • Metal tins for canned food and drinks
  • Aerosol containers
  • Clean metal foil wrap or food trays or lids
  • Cratons for liquide foods and drinks 

Small electrical items and batteries

The small electrical items and batteries recycling service is only available if you live in a house or a house converted into flats. If you live in purpose built flats, please take these items to nearby charity shops if they are still operational, or you can dispose of them at the household reuse and recycling centre.

Small electrical appliances, whether working or broken, can be collected from your home fortnightly. Put one small tied plastic bag of items on top of your black wheelie bin on your fortnightly rubbish collection day.

The compartment on the collection vehicles is small, so we can only collect small items (less than 35x40cm), for example:

  • Phones and Chargers
  • Irons toasters and Kettles
  • Hairdryer, Hair straigteners, Hair clippers
  • Clocks and watches
  • Radios, Mini hi-fi and speakers
  • Remote controls, wifi routers, cameras
  • Small electronic toys
  • Small power tools
  • Laptops, tablets electronic photo frames
  • Keyboards Mice and Microphones 

If you are recycling both electricals and textiles on the same collection week, please place them in separate plastic bags.If you have a lot of small electricals, or if you have larger electrical items, please take these to the Household Reuse and Recycling Centre.

Batteries

You can recycle household batteries in the same way as small electrical items. Put them in a tied carrier bag on the top of your rubbish bin on your black rubbish bin collection day. If you have batteries and electricals to recycle in the same week, please place them in separate carrier bags. 

Textiles and footwear

The textiles and footwear recycling service is only available if you live in a house or a house converted into flats. If you live in purpose built flats, please take these items to nearby charity shops if they are reusable, or you can dispose of them at the household reuse and recycling centre.

You can recycle your textiles and footwear from home by placing them in a tied carrier bag next to your food waste bin. Textiles are collected weekly. Please only put out one small bag of textiles per week. If you have large quantities, please take these to a nearby charity shop or to the household reuse and recycling centre.

The textiles and shoes will then be sorted and graded. Any clothing or shoes that are of satisfactory quality will be reused, anything that cannot be reused will be recycled - predominantly into wiper clothes for use in industry or for insulation. 

If you are presenting textiles and electricals in the same week, please put them out in separate bags, with your textiles next to your food caddy and your electricals on the lid of your black wheelie bin for rubbish. 

  • Clothes
  • Shoes tied in pairs
  • Hats scarves and gloves
  • Coats 

Garden waste recycling

There is a chargeable garden waste service which residents can subscribe to. Garden waste collections are made fortnightly. The items you can recycle in your containers, are listed below.

Alternatively, should you wish not to subscribe, you can take your garden waste to the Household Reuse and Recycling Centre or compost your garden waste at home. We provide access to low cost composting equipment and composting advice through our partners at getcomposting.com.

  • Grass cuttings
  • Garden or house plants
  • Twigs, leaves
  • Hedge trimmings
  • Flowers and weeds
  • Garden prunnings 

Non recyclable rubbish

If you live in a house, or flats converted from a house, your rubbish is collected every two weeks. This type of waste is for black bins and red sacks. If you live in a purpose built block of flats, your rubbish is collected every week. 

For residents living in a house, we only collect from one black wheelie bin per household and we only collect from bins provided by Kingston Council. By recycling fully, most households can fit all their rubbish into one black wheelie bin. You can use as many recycling containers as you need.  If you are recycling as much as possible but cannot fit your rubbish into one bin, please contact us. There are a few cases where extra space is needed and we will assess this on a case-by-case basis.

  • Non recyclable rubbish
  • Plastic, plastic wrap, plastic bags
  • Greasy cardboard
  • Plastic bag and film
  • Polystyrene
  • Nappies 

Collection of bulky items 

For bulky rubbish and items not accepted in your rubbish bin, please take these to the Household Reuse and Recycling Centre where you can recycle a wide range of items including garden waste, wood, textiles and larger electrical goods. We also offer a chargeable 'bulky waste' collection service from your property.