Concerned about a child?

Tell us about a child or young person (for members of the public, carers, parents)

Members of the public, carers, parents

You can tell us about a child, young person or parent/carer that needs support in some way by contacting our Single Point of Access Team (SPA).  You may be concerned about the child's developmental needs, issues that the parent/carer is experiencing, or you may suspect a child is being neglected or subjected to physical, sexual, or emotional abuse.  

You can:

  • call us between 8am and 6pm, Monday to Friday
  • or call the out of hours duty team (evenings and weekends)
  • or call 999 if you think a child is in immediate danger

You will be asked for your name, address, details of the child and the concerns you have. These are to help us make further enquiries and to contact you again if necessary. Your details will be treated confidentially and will not be disclosed to members of the family in question without your consent.

In an emergency

We have a duty team that can be contacted out of office hours (evenings and weekends).  But if you think a child is in immediate danger you should call 999 and contact emergency services.