Form: make a complaint or submit feedback

Making a report 

For requests and reports there may be a more appropriate online form for the service you need. Using our online forms will ensure that your enquiry is passed to the right area without delay.

Find out if there is an online form for your request.

Submitting feedback

Use the form if you would like to submit a general comment or suggestion about a service, or give us a compliment for a service you were happy with. 

Making a complaint

If you are making a complaint, please only complete the form if you would like to make a formal complaint about one of our services.

Please note, we will not treat the following as a complaint:

  • a request for a service or for information
  • reporting a fault
  • offering a comment about a service
  • disagreement with a rule of law applied by the Council