Contact planning and building control

For issues relating to planning and building control, you can use our self-service options to request services and more.

Self-service tasks 

Request a site inspection, apply for permits and more.

Planning and building control: 

These are just a small selection of the tasks you can complete on the website.

See all self-service options

Contact Centre

Can't find what you're looking for? Get in touch with our environment contact centre by phone.

Our customer contact centre is open 9am to 5pm, Monday to Friday (Tuesdays 10am to 5pm due to staff training).

Telephone:020 8547 5002