Penalty charge notices - parking, moving traffic and bus lane penalties

Paying your penalty

If a penalty charge notice or parking ticket has been issued to a vehicle, you must pay within 28 days from the date of issue. A discounted charge will be accepted if it is received within 14 days of the issue of the penalty charge notice.

The cost of paying penalty charge notices (PCN) goes up the longer you leave it unpaid.

Payment rules are set across the country. You can read about them on the GOV.UK website.

Given the Covid-19 situation, we will extend the time to pay for a set period for those who are experiencing difficulties. Please contact us in writing via our website. Please keep checking this web page for up to date information regarding changes to the Parking service in light of the current response to COVID-19

What you will need to pay your PCN online 

  • Vehicle registration 
  • Parking charge notice number which will start with QT 
  • Debit or credit card to make the payment 

You should not pay a fine if you are going to appeal against it.

Pay your Penalty Charge Notice

Where does the money go?

Any profit made from parking, moving traffic or bus lane penalties, once the cost of providing, managing and enforcing on-street parking have been deducted, must be used by law to fund any of the following:

  • off-street parking

  • public passenger transport services

  • highway improvement works

  • highway maintenance

  • the cost of anything that has the approval of the Mayor of London and which facilitates the implementation of the Mayor's transport strategy.