Council housing repairs

Gas Safety - What You Need To Know

If you have gas appliances in your home its essential that for everyone’s safety that these are safety checked every year without fail and are always only repaired by a qualified Gas Safe registered engineer. Unsafe gas appliances can produce highly poisonous gas called carbon monoxide (CO) which can cause serious long term health problems or even death. Carbon monoxide is odourless and colourless so you won’t even know its present in your home. That’s why it’s so important that these safety checks are carried out.

Council Tenants
If you’re a council tenant with gas appliances or gas central heating in your home the council has a legal duty to carry out an annual safety check of your home every 12 months. It’s is also a condition of your Tenancy Agreement that you allow the council access to carry out this check. The council’s main repairs contractor, Axis, will contact you by letter when your annual check is coming up in order to make a convenient appointment with you for this to take place. It’s very important that when you are contacted by Axis you make an appointment without delay and give access to Axis’s Gas Safe registered engineer for this annual safety check to be carried out on the allotted day. The safety check shouldn’t take long and once it’s been done you will have peace of mind that your gas appliances are working safely. Please note that anyone who fails to respond to letters from Axis about this safety check or who fails to give access to their home on the day of the appointment is liable to the council forcing entry to their home in order for this annual safety check to be carried out in their absence. The full cost of forcing entry and fitting a replacement door lock at the property would then be recharged to the tenant. Formal action may also be taken for breach of tenancy.

If you’re a leaseholder of a property on a council managed housing estate then it is likely to be your responsibility, not the council's, to ensure an annual gas safety check is carried out every year at the property. The only exception to this is if the council has previously entered into a Deed of Variation to carry out this annual safety check at your home. If you’re thinking of having a new gas appliance fitted at your leasehold property or booking an annual safety check then make sure you only ever use a Gas Safe registered engineer and make sure you ask to see proof of the engineer’s Gas Safe identification before they proceed with any work.

Please contact our Leasehold Services team should you have any questions about your responsibilities for gas safety at your property.