Trading Standards

Trading standards advice online

You can find lots of trading standards advice online:

  • Action Fraud – A national reporting centre for internet crime and fraud. It also offers advice on how to spot and avoid scams.
  • Advertising Standards Authority (ASA) - The independent body that regulates advertising across all types of media, including online.
  • Association of British Travel Agents (ABTA) - Provides guidance on a wide range of holiday issues.
  • Buy With Confidence – a Trading Standards approved trader scheme.
  • ERWIN – An online business advice guide covering Trading Standards law matters.
  • Financial Conduct Authority (FCA) - The financial regulator for the UK, the FCA help people protect their money and also regulate financial organisations such as banks.
  • Get Safe Online - A website providing computer users and small businesses free advice, allowing them to use the internet confidently, safely and securely.
  • Kingston Citizens' Advice - An independent charity offering advice on a range of consumer subjects.
  • Office of Fair Trading - The Office of Fair Trading aims to promote and protect customer interests throughout the UK, while ensuring businesses are fair and competitive.
  • Think Jessica - A website which offers advice and assistance in dealing with scam letters.
  • Trustmark - A scheme supported by the government, consumer groups and the building industry to help you find reputable tradespeople.