Register a death

Registering a death during the Coronavirus Pandemic

UPDATED 11th November 2020

The Coronavirus Act 2020 allows for the duration of the pandemic for deaths to be registered by telephone appointment.

There is no requirement for relatives to collect the Medical Certificate of Cause of Death from the hospital, care home or GP. 

We will contact you once the Medical Cause of Death Certificate has been received by our office and arrange a suitable time for a registrar to call you. 

The green certificate for burial or cremation will be emailed directly to your chosen Funeral Director once the registration is complete.  

If you need further help or information, please email us at [email protected] or call us on (020) 8547 4600.

Deaths in Kingston upon Thames

You are legally required to register a death within five days. The death must be registered with the register office in the borough where the death took place.

If the Coroner has opened an investigation the five day time period will not apply.  In the event of an inquest being held, the Coroner will contact the family directly. 

Who can register a death

Only qualified informants can register a death. A qualified informant can be:

  • A relative
  • A person who was present at the death
  • The occupier of the premises where the death occurred. The informant must either be the Senior Resident Officer or Matron of the establishment where the death occurred
  • The person arranging the funeral (not the funeral director). A person arranging the funeral should only register a death if there are no relatives available
  • If the informant does not speak or understand English, they need to have  someone who can translate for them with them when they register.
  • The Funeral Director (under the provisions of the Coronavirus Act 2020).

Information you will need to give the registrar

Details of the deceased:

  • Date and place of death
  • First name, middle names (if applicable), and surname
  • Any other names the deceased was otherwise or previously known by
  • Maiden name (if applicable)
  • Date and place of birth
  • Occupation and whether retired or not
  • Address

Details of the spouse/civil partner of deceased:

  • First name, middle names (if applicable), and surname
  • If deceased or not
  • Occupation
  • If retired or not
  • Date of birth

If available, please have the following to refer to in relation to the deceased:

  • Passports or birth certificates
  • Marriage or civil partnership certificates (if applicable)

Documents we will issue

Green certificate for burial or cremation - separate procedures apply where the death has been referred to the Coroner

A maximum of 10 death certificates at £11 per copy 

Unique number to access the Tell Us Once service