Dealing With Pests

How to Deal With Pests

If you have a problem with pests you could try reading an online advice guide to take action yourself. The British Pest Control Association (BPCA) provides an A-Z of pests with advice on how to deal with each pest (such as insects and mammals).

If this does not work you may like to call in a professional pest controller.  When looking for a pest controller, make sure you:

  • Get at least three quotations

  • Find out if there is a call out fee or fixed charge

  • Find out what service and guarantee they will provide you

  • Check they have insurance cover

  • Check their qualifications (a certificate in Pest Control from the Royal Society for the Promotion of Health (RSPH) or the BPCA)

  • Are happy with them and understand the advice they give

  • Consider personal recommendations from friends, neighbours or colleagues

The Age UK Directory can help you find a pest controller. Companies included in the scheme have demonstrated their commitment to fair, professional and honest trade. You may be able to find a small selection of pest controller companies at

If the bait is used your pest controller will need to visit a few times to inspect the bait and keep it topped up. He or she should also carry out a final inspection once the program is complete to ensure no bait is left behind. If rodenticides are used, your pest controller should carry out an environmental assessment to consider the possible threats to wildlife and domestic animals.


Many people think of foxes as vermin which should be controlled. There is no requirement for local authorities to control fox populations and previous efforts have proved ineffective.

For further information please visit the Foxes page.

Council Tenants

If you are a council tenant and you are concerned about pests, please contact your estate manager to report the problem.

Private sector tenants

If you are renting in the private sector and you are concerned about pests, please contact your landlord to report the problem.

Last Modified: 10/10/2020 13:39:03

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