Air quality complaints

Industrial processes and environmental permits

Some light industrial processes require a permit from the Council, as described in the Environmental Permitting Regulations (2016). These processes include but are not limited to:

  • Dry cleaners
  • Petrol stations
  • Concrete batchers
  • Mobile crushers
  • Paint sprayers
  • Crematoria

Please find a full list of installations requiring a permit within Defra's Environmental Permitting Regulations (2016).

Make a complaint

In the majority of cases, the most efficient way to stop a nuisance is by reporting it to the person responsible for causing it. They may not know that their activities are causing a disturbance. 

However, if this method does not work, you may report the issue to the Council as follows. 

Report an air quality complaint

NB - We do not accept anonymous complaints because we need to be able to contact you to discuss the issue. However, your identity will be protected in accordance with data protection regulations. If your complaint goes to court your identity may be revealed.

Last Modified: 01/06/2023 09:37:01