Help us redesign our online services

Digital Engagement transformation banner

 How can you have your say?

We will be holding a number of engagement events in the coming months. During these events we will be looking at how we can make online processes and tasks as simple as possible and we are keen to get a broad range of perspectives from residents, businesses, partners, councillors and colleagues. 

During the sessions we will discuss issues you have experienced in the past, ideas you have for improving things and any barriers you may have come across. We will ask you to test out websites, looking at examples of good practice and provide feedback.

As we develop new online processes we will ask if you would be willing to test them and provide feedback on your experience - all of your feedback will help improve the customer experience of our digital services.  

Events are planned at the following dates and times, please register your interest or contact [email protected] to sign up. We are also happy to come along to other events and meetings in your area such as residents associations or community groups to discuss feedback and ideas on the website so please invite us along if there is a meeting you would like us to attend.

If you are unable to attend these events please feel free to provide feedback using our Google Form

Date                   Time                     Location                    
19 March 11-1 Kingston Guildhall
19 March 5-7 Kingston Guildhall 
2 April 3-5 Kingston Library
2 April 5-7 Kingston Guildhall 
18 April 12-2 Kingston Guildhall
18 April 5-7 New Malden Library
1 May 3-6 Hook and Chessington Library 
7 May  6-8 Small Piper Hall (Kingston Council housing tenants, leaseholders and temporary accommodation) 
20 May 6:30-8:30 Small Piper Hall (Kingston Council housing tenants, leaseholders and temporary accommodation) 
23 May 12-2 Kingston Library
13 June 12-2 Kingston Guildhall
13 June 3-5 Kingston Guildhall 
13 June 5-6 Surbiton Library 
17 June 4:45-6:45 Tudor Drive Library