Report neglect or abuse of an adult (safeguarding concern)

Find out what to do if you think an adult is being neglected or abused.

If someone cannot make decisions for themselves

Sometimes people who are at risk may need help making choices or decisions. In these cases, people like family, caregivers, or professionals can make choices for them.

We follow national guidance to help us balance a person’s right to make decisions for themselves with their right to be protected from harm. This is known as assessing their mental capacity. 

Find out how it's decided if someone has mental capacity or not on NHS