Apply and upload evidence for housing benefits

What you need when you apply

• National Insurance number for you (and your partner if applicable)
• full name and dates of birth of everyone in your household.
• landlord’s details
• the amount of rent you pay and any charges included in your rent, such as water or electricity.
• your household income, savings, investments and expenses – including things like childcare costs and private pension contributions.

Our claim form gives you a list of all the original documents you will need to send us. You will be able to upload the evidence we need when you submit your application.

If you are unable to upload your evidence when you submit your claim you can do this later. Alternatively you can post the original documents to us at:

PO Box 1550
Kingston upon Thames
KT1 9ZB

Apply for Housing Benefits       Upload evidence        Retrieve an application

You can save and retrieve a partially completed application and finish it later.  You will be given a reference code which you will need to log back into your form. You must complete and submit a form within 28 days of starting it, or it will be deleted from our system.

What happens next?

We will let you know what your award is once we have processed your claim.

If you are not happy with our decision about your claim, you can submit an appeal.

If your circumstances change please tell us as it could affect what you are entitled to.